Woolworths Kirrawee: Seamless Mobile Coverage in a Smart Retail Space

When the Woolworths Kirrawee Shopping Centre opened its doors, it promised modern retail convenience—including a full-line supermarket, Click & Collect, and Scan & Go. But there was a catch: mobile coverage inside the centre and its underground car park was patchy to non-existent. This posed a problem not only for customers trying to check in via government QR codes, but also for smart tech like digital signage and Scan & Go that relied on mobile data to work smoothly.

A traditional mobile DAS solution was off the table—too costly, and far too slow to deploy. Enter iotopia with our install partner, Jag-Tech. With only three weeks until launch, we designed and delivered a mobile repeater solution that blanketed the entire centre with strong mobile signal across all three major networks: Telstra, Optus, and Vodafone. From the fresh food section to the lower-level car park, customers now enjoy consistent coverage.

The benefits extended beyond mobile check-ins. Fridges and other smart store devices began reliably reporting their status. Digital signage connected via 4G modems began functioning flawlessly. And because our solution bypassed the store’s internal Wi-Fi, it reduced IT headaches while enabling more agile in-store tech rollouts.

The result? A dramatically improved customer experience—one that supports innovation while keeping things simple for store management. Woolworths Kirrawee is now not just a place to shop, but a smart, connected environment where tech and convenience go hand-in-hand.